Aurora Experience, Inc.
outdoor lighting

Privacy Policy


Aurora Experience

 

Effective Date:  This document was last updated on March 19, 2014.

 

This Terms of Use Agreement sets forth the standards of use of the Aurora Experience Online Services. By using the auroraexperience.ca, website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice.  Modifications shall become effective immediately upon being posted at auroraexperience.ca,  website.  Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.


1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

Aurora Experience is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing auroraexperience.ca,  you acknowledge and fully understand Aurora Experience’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.


2. PARTICIPATING MERCHANT POLICIES

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Aurora Experience services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.


3. INFORMATION WE COLLECT AND HOW WE USE IT

Aurora Experience collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.


a.Web Server Logs.

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol (IP) address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.


b.Use of Cookies

Aurora Experience may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

Aurora Experience reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into Aurora Experience a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.


c. Personal Information Users

Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.
  • To protect ourselves from liability,
  • To respond to legal process or comply with law, or
  • In connection with a merger, acquisition, or liquidation of the company.


4. USE OF WEB BEACONS OR GIF FILES

Aurora Experience Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Aurora Experience to count users who have visited those pages and to deliver co-branded services. Aurora Experience may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Aurora Experience prohibits Web beacons from being used to collect or access your personal information.


5. ACCESSING WEB ACCOUNT INFORMATION

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant – support@auroraexperience.ca


6. CHANGES TO THIS STATEMENT

Aurora Experience has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.


7. CONTACTING US

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. Aurora Experience or send your comments to :

Aurora Experience
Oakville, Ontario, Canada

Aurora Experience will use commercially reasonable efforts to promptly respond and resolve any problem or question.


8. ADDENDUM

Thank you for visiting auroraexperience.ca website (the Site) and viewing the Privacy Policy. Aurora Experience is committed to ensuring that your privacy is protected, and will not collect any information that personally identifies you when you visit the Site unless you choose to provide that information to us.

By using the Site, Aurora Experience will gather and store certain statistical information about your visit. This information does not identify you personally. Aurora Experience uses this statistical information to monitor website usage.

Aurora Experience keeps all data in accordance with the Data Protection Act 1998. If you choose to contact Aurora Experience or to purchase products through the Site, your information will be kept confidential and will not be shared, sold, or otherwise disclosed to any third parties, excepting where Aurora Experience believe in good faith that the law requires disclosure.

Any information you send through this website, including your email address and/or name, will not be correlated or linked to the statistical material that is automatically collected as mentioned above. Aurora Experience will not send unsolicited emails to the addresses you supply.

The Site has links to other sites. Once you click through a link to another site, you are subject to the privacy policy of the new site.

Aurora Experience reserve the right to amend this privacy policy from time to time. Your use of the site amounts to your acceptance of the terms of this privacy policy.